The Bywater Group

Your Culture | Your People

Your Trusted Partner to Drive Growth.

About Us

We’ve been where you’re going!

With a decade of experience successfully leading large business units in banks and two decades working worldwide with financial services teams to dramatically
improve effectiveness of their people, we have built a library of proven best practices and processes which enable growth.

Even with the best technology, systems, process and training, it comes down to the day-to-day actions and behaviors of your people that will determine
performance success.
Our sole focus is assisting banks and credit unions to leverage their #1 asset – their employees’ performance.

Who We Work With

We work with banks and credit unions that are looking to drive growth by improving the effectiveness of their leaders.

Our partners value our breadth and depth of experience in understanding their specific culture and challenges while helping them refine behavioral processes and leadership practices to achieve new heights in results.

What We Do

Drive growth and performance by improving effectiveness of your people.

Accelerate growth while simultaneously increasing both the customer/member experience and employee engagement.

Build and refine behavioral processes that establish your cultural foundation.

Our unparalleled working knowledge of financial institutions combined with our deep understanding of human behavior enables us to successfully work with your leaders to tap the unrealized potential of your organization.

What Our Clients Say About Us

Jim is an incredible partner. He works with your organization to determine what is needed to drive success. Jim worked closely with me to determine the best solutions for our organization, he is a true asset and a blessing to work with.

- SVP Head of Sales, Regional Bank

Our company has worked with Jim for well over a decade and he has always delivered solid results. Jim is a person of high integrity, and I would highly recommend him as a sales, service and results consultant.

-EVP Retail Line of Business Manager, Super Regional Bank

I was fortunate to work with Jim Bywater for a number of years. It was an exceptional experience as the process trained our teams to excel at sales and service and we quickly saw individual performance improve at all levels in the branches.

-SVP Leadership and Development Manager, Community Bank

The Solutions We Provide

BEHAVIORAL FIELD ASSESSMENTS

Know what is really happening (or not happening) on the front lines
You cannot change or reinforce what you don’t know

BEHAVIORAL PLAYBOOKS

Processes and Technology are simply enablers. The behaviors of your people drive results. Examples of Playbooks
-Deposit Growth
-Customer Growth and Retention
-Deepening Relationships

EXECUTIVE LEADERSHIP COACHING

Behavior at the top is what really drives culture change and performance

MIDDLE MANAGEMENT MENTORING

The quality and effectiveness of middle managers can determine the level of success for your organization

OBSERVATIONAL COACHING PROCESS

Develop and implement a coaching framework that truly drives performance

MOTIVATIONAL SPEAKING ENGAGEMENTS / WORKSHOPS

Uniquely positioned with experience of working for and with banks and credit unions around the world
Effectively interacted with CEOs to front-line employees
Exceptionally energize teams through real-life examples employees relate to

Looking to Improve Performance and Drive Growth?

A 20 minute conversation with us can impact your growth for years to come.